Features
Everything you need to manage customer loyalty
AnkorCard brings together the tools to create a digital loyalty card, hand it out to your customers and keep it alive, without adding work to the business's day.
Wallet
The regulars
Fournil Marceau
Customer
Marie D.
For the customer
A card in the phone, nothing to install
The customer signs up in about thirty seconds and keeps their card in their phone's Wallet. If the idea is new to you, start with how a digital loyalty card works.
Card available in Apple Wallet
Your customers add their card straight to Apple Wallet. They then find it in the same place as their bank cards, tickets and travel passes.
The balance updates on the iPhone and Apple Watch after each visit.
Card available in Google Wallet
On Android, the card is added to Google Wallet from the same sign-up link. The customer installs no app.
One programme for your iPhone and Android customers.
A unique QR code per customer
Each card carries its holder's QR code. At the till, the staff member scans it with the shop's phone or tablet and finds the customer's profile.
No reader to buy: a camera and a browser are enough.
Lock-screen notifications
When you credit points or send a message, an alert appears on the lock screen of the customer's iPhone, with your logo as the thumbnail.
Your business reappears without going through SMS or email.
For the business
A management area and a scanner, in the browser
You set up the programme, follow your customers and write to them from a computer, a tablet or a phone. No software to install, neither on the till nor on the team's devices.
Points, stamps and rewards
Stamp card, points per euro spent or cashback: you set the rule, the tiers and what they give. Vouchers and customer levels complete the programme.
The card shows the customer the next tier and what they still need to do.
Campaigns and automatic messages
Write to all your customers, or to a segment: inactive customers, best customers, level reached. The birthday message and the reminder of soon-to-expire vouchers go out by themselves.
A targeted message rather than a send to the whole base.
Loyalty statistics
Customers signed up, visits, points given, rewards claimed and revenue recorded at the scanner, with each customer's detailed profile.
You see who comes back, and who has stopped coming.
Staff management
One account per person, with their own login. Three roles, from the team member who scans cards to the administrator who sets up the programme.
The history shows who credited what, and when.
Several locations
With the Pro plan, up to three locations share the same card. The customer collects points in one and uses them in another.
One account, one scanner and one customer base.
Plans
What changes from one plan to the other
All the features described here are available during the trial. The plans differ in the number of locations, staff accounts and messages, and in the targeting tools.
| Essentiel | Pro | |
|---|---|---|
| Locations | 1 | 3 |
| Staff accounts | Up to 2 | Up to 6 |
| Messages to your customers | 3 per month | Unlimited |
| Customer segmentation | No | Yes |
| Statistics | Basic | Advanced |
| Number of customers | Unlimited | Unlimited |
Good to know
What AnkorCard does not do today
- No integration with till software: the scanner works alongside, on a separate device or in another tab.
- No import button in your account: a customer file goes through our team, on request. Otherwise, moving from an old card is done customer by customer, on their first visit.
- No SMS campaigns: messages arrive on the customer's Wallet card.
See your card before creating your account
The simulator shows how your card looks with your colours and your reward, without creating an account.